A 400 pound Gray Whale's head which was packed and shipped overnight to the Marine Mammal Center. It seems that five of these young whales had beached themselves. The head (especially the inner ear) was to be studied in hopes of determining the cause of this tragedy.
A practice bomb
A full-sized stuffed horse for a Movie Set
7200 pounds of porcelain and fine art rushed to Japan for an exhibition
It was some time ago that you packaged and arranged the shipping of an antique drafting desk for us. I am writing this letter to thank you and your company for doing a very fine job - the packaging was absolutely wonderful and the desk arrived here as per our plans.
I was impressed with your professionalism in every way and appreciate the service that was provided.
On August 20th, Robin and Walter packaged some paintings and a chest of drawers for me. Their service on the California end was fast, accurate and professional in every way.
After sending the goods air freight, I was even more delighted with their service after opening the hand crafted boxes on this end. Each object was in perfect condition, mainly because they had been well packaged. I wanted to let you know what an excellent job these employees had done on my behalf
I want to thank you for the excellent packing job you did on my mirrors and painting. Whew! Wish you had packed my mother's valuables from Wisconsin to Santa Fe! Thanks!
I want to take this opportunity to tell your staff how much I appreciate your attentive and efficient manner in handling my shipment.
I had never had the opportunity in over 55 years to utilize a packaging store. I needed to ship 20 boxes from Mill Valley to Florida and arranged for that on the Saturday before the UPS strike! What luck!
Your staff took the initiative by calling me and giving me the option of using Yellow Freight Lines (which I did) and my boxes left on Friday, August 8th. They arrived in Orlando on the 15th and were just delivered this morning to our address in Lake Placid.
Throughout my anxiety of potential delays, everyone I spoke to was helpful, patient, calm and reassuring. You get my award for the best customer service I have ever received, anywhere. I work in a Human Resources department and we train our employees in customer service, so there is a lot of knowledge behind my comments.
Please accept my appreciation. I am leaving a lot of stuff behind, so I may have to ship it some day. I definitely will return!
Marilyn Bagshaw (Griffes)